ISO 27001 vs SOC 2: Understanding the Differences in 2024

Harry West
July 22, 2024
Table of Contents

In today's high-tech landscape, cybersecurity is more important than ever.

Businesses need to ensure that they have robust measures in place to protect their valuable data from potential threats.

Two commonly used standards in the cybersecurity industry are ISO 27001 and SOC 2.

But what exactly do these standards entail, and how do they differ?

Let's dive in and demystify ISO 27001 and SOC 2, understanding their core principles and decoding the essentials of SOC 2 compliance.

Demystifying ISO 27001 and SOC 2 Standards

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When it comes to ensuring the security of your data, ISO 27001 and SOC 2 certifications play a crucial role.

ISO 27001, also known as the International Organization for Standardization, is a globally recognized standard for information security management systems.

It provides a framework for businesses to establish and maintain an information security management system to protect their sensitive information.

On the other hand, SOC 2, which stands for Service Organization Control 2, is an auditing procedure that evaluates a company's controls around data privacy, security, availability, processing integrity, and confidentiality.

SOC 2 focuses on trust services principles and criteria, providing assurance to customers and stakeholders that the organization has established and follows effective data protection protocols.

Defining the Essentials of ISO 27001

ISO 27001 is an international standard that focuses on information security management systems (ISMS).

This means it helps businesses protect sensitive information. Companies use ISO 27001 to show they take security seriously.

Getting certified in ISO 27001 means that a company has strong security practices in place.

These practices revolve around a core set of principles that underpin the ISO 27001 standard:

  1. Leadership: Top management plays a crucial role in establishing and promoting an information security culture throughout the organization.
  2. Context: Understanding the organization's internal and external context helps identify potential risks and establish appropriate security controls.
  3. Risk Assessment: Identifying and assessing risks enables organizations to implement appropriate controls to mitigate those risks effectively.
  4. Support: Adequate resources and training should be provided to ensure the successful implementation and maintenance of the information security management system.
  5. Improvement: Continuous improvement is essential to keep up with evolving cybersecurity threats.

The standard not only provides a framework for establishing ,implementing, maintaining, and continually improving an ISMS, but it also encourages a culture of security awareness throughout the organisation.

By adopting ISO 27001, businesses can systematically evaluate their information security risks, taking into account the threats, vulnerabilities, and impacts on their operations.

This proactive approach is essential in today’s digital landscape, where cyber threats are ever-evolving and increasingly sophisticated.

Decoding the Essentials of SOC 2 Compliance

SOC 2 stands for System and Organisation Controls 2. It's more about service providers and how they handle customer data.

While ISO 27001 focuses on a broader information security management system, SOC 2 revolves around five “Trust Service Criteria”:

  • Privacy: Organizations must have policies and procedures in place to protect personal information from unauthorized access or disclosure.
  • Security: Robust security controls should be implemented to protect the confidentiality, integrity, and availability of data.
  • Availability: Systems should be available and operational as agreed upon with customers or stakeholders.
  • Processing Integrity: Data processing should be complete, valid, accurate, timely, and authorized.
  • Confidentiality: Measures should be in place to ensure that sensitive information is protected from unauthorized disclosure.

The emphasis on these criteria ensures that service organisations not only have the right controls in place but also that they are operating effectively to protect customer data.

Furthermore, SOC 2 reports are often tailored to the specific needs of clients, allowing businesses to demonstrate compliance and build trust with their customers.

This is particularly important in industries such as cloud computing and software as a service (SaaS), where the handling of sensitive information is paramount.

By adhering to SOC 2 standards, companies can differentiate themselves in a competitive market, reassuring clients that their data is in safe hands. This not only enhances customer trust but also helps organizations gain a competitive edge in the market.

It is important to note that ISO 27001 and SOC 2 certifications are not one-time achievements.

Organizations must continuously assess and improve their information security management systems to stay ahead of emerging threats and evolving regulatory requirements.

Regular audits and assessments are essential to ensure ongoing compliance and maintain the trust of customers and stakeholders.

What Are The Key Differences Between ISO 27001 and SOC 2?

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Now that we have a basic understanding of ISO 27001 and SOC 2, let's compare the two standards and highlight their key differences.

Certification bodies

ISO 27001, developed by the International Organization for Standardization (ISO), is a globally recognised standard that focuses on establishing an overall information security management system.

It provides a systematic approach to managing sensitive company information, ensuring its confidentiality, integrity, and availability.

On the other hand, SOC 2, developed by the American Institute of Certified Public Accountants (AICPA), specifically evaluates controls around data privacy, security, availability, processing integrity, and confidentiality.

Scope of the standards

ISO 27001 can have a very broad scope. It covers various aspects of information security management from leadership, resourcing and risk management; through to the implementation of technical security and physical security measures to treat risk.

ISO 27001 is also designed to be applicable to any organisation, regardless of size or industry. This makes it a versatile framework for managing and continuously improving information security practices in the context of your organisation.

SOC 2 on the other hand, is more focused on specific criteria - the Trust Services Criteria.

It's primarily aimed at service organisations and often required when dealing with cloud services and software providers. This specificity allows SOC 2 to hone in on the unique risks and challenges faced by these companies, ensuring that they maintain a high level of trust with their clients.

While both ISO 27001 and SOC 2 aim to protect valuable data, their scope and focus differ.

ISO 27001 is more comprehensive in its approach, covering a wide range of information security aspects, including risk management, compliance, and continual improvement.

In contrast, SOC 2 is more focused on the controls related to data protection and privacy.

Compliance requirements

ISO 27001 requires complete documentation of security processes. It needs regular audits, and you need to show constant improvement.

SOC 2, in contrast, requires less formal structure. It focuses on how well a company manages its data. This means it involves different types of assessments depending on the company's goals.

In addition, ISO 27001 mandates a continual improvement process, which means that organisations must not only implement controls but also regularly review and enhance their information security management system (ISMS).

This cyclical approach ensures that organisations remain agile in the face of evolving threats.

Conversely, while SOC 2 does require companies to demonstrate effective data management practices, it allows for more flexibility in how these practices are documented and assessed.

This adaptability can be particularly beneficial for fast-paced tech companies that need to respond quickly to market changes without being bogged down by excessive bureaucracy.

Certification process

Another significant difference lies in the certification process.

ISO 27001 certification is awarded by accredited certification bodies after a thorough audit of the organisation's information security management system.

This certification demonstrates that the company has met the requirements of the standard and is committed to protecting its information assets.

The ISO 27001 certification process can be lengthy. It can often take between 3 months and 12 months, depending on your current level of maturity.

year and is typically made up of five key stages:

  1. Gap Analysis - Organisation need to evaluate their current practices against the requirements of the ISO 27001 Standard.
  2. Implementation - Address any gaps and ensure that appropriate policies, processes, procedures and controls are all in place.
  3. Audit preparation - Gather and organisation the evidence that demonstrates your compliance to the standard.
  4. Stage 1 Certification Audit - Initial audit to evaluate documentation, identify any gaps and understand the context of your organisation
  5. Stage 2 Certification Audit - The main audit that involves site assessments, evidence collection and evaluating risk mitigation strategies.

On the other hand, SOC 2 is not a certification but a report that is independently audited by a licensed CPA firm.

This report provides detailed information about the effectiveness of the organisation's controls related to security, availability, processing integrity, confidentiality, and privacy.

SOC 2 compliance is usually a faster process. It often takes a few weeks to a few months. Companies can choose to have a Type I or Type II report, which varies in depth and duration.

The certification journey for ISO 27001 typically involves several stages, including a gap analysis, implementation of necessary controls, and internal audits before the formal certification audit can take place.

This thorough preparation is essential, as the standard requires a high level of commitment from all levels of the organisation.

In contrast, the SOC 2 process, while still requiring diligent preparation, allows for a more straight forward path to compliance.

The Type I report evaluates the design of controls at a specific point in time, while the Type II report assesses the operational effectiveness of those controls over a defined period, providing organisations with the flexibility to choose the level of scrutiny that best fits their current needs and resources.

Making the Choice: ISO 27001 or SOC 2?

When deciding between ISO 27001 and SOC 2, businesses need to assess their specific security needs and compliance requirements.

Here are some factors to consider.

Business objectives

Peeling back all the TLA's and jargon, the first factor you need to consider is "what are you trying to achieve and why?"

If you want to mature your security posture and introduce a comprehensive security management system - then ISO 27001 would be a good choice.

Alternatively, if you are a

Industry-specific considerations

Some industries have regulations that favour one standard over the other. For example, tech companies often find SOC 2 more relevant.

Meanwhile, financial and healthcare industries might lean toward ISO 27001 due to its rigorous requirements and their alignment with other standards such as GDPR and HIPAA.

On the flip side, you might discount ISO 27001 or SOC 2 due to the relevance in your industry.

For example, if you are a manufacturing firm or a bricks & mortar retailer you may choose ISO 27001 over SOC 2 simply because SOC 2 may not relevant.

Always check which standard aligns best with industry expectations.

Customer-specific considerations

This is a nuance on the above, but still an important factor that needs to be consider.

A lot of your decisions need to consider your customers. They are interested parties in your approach to security and may impose contractual obligations that force a decision either way.

For example, you may serve customers in the public sector who require suppliers to hold ISO 27001 certification. Equally, you may provide outsourced services to customers in the financial services industry that demand you have SOC 2.

There may be situations where you operate across multiple industries and may be required to get both in order to satisfy the breadth of your customer requirements.

Conclusion

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In conclusion, ISO 27001 and SOC 2 certifications provide businesses with effective frameworks to protect valuable data and enhance their overall cybersecurity posture.

While ISO 27001 focuses on establishing a comprehensive information security management system, SOC 2 evaluates specific controls related to data privacy, security, availability, processing integrity, and confidentiality.

Your choice between ISO 27001 and SOC 2 should align with your organization's specific security needs and compliance requirements.

Regardless of the standard you choose, obtaining certification can bring numerous benefits, including improved reputation, enhanced risk management, and increased customer trust.

By following the necessary steps and maintaining a proactive approach to information security, organizations can navigate the certification process successfully and establish a secure foundation for their digital operations in the rapidly evolving cybersecurity landscape.